Genpact Recruitment Process 2025 : Hiring for Freshers as Technical Associate – Service Desk | Registration Link Available
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Genpact Recruitment Process 2025 : Genpact is Scheduled to hire for the Technical Associate – Service Desk role. Interested Candidate can go through this job post and know Details about Genpact Off Campus Drive 2025. Freshers Candidate are also eligible to Apply for this Jobs vacancy. B.E/B.Tech can apply for these role. Further Details about Genpact Recruitment 2025 for Freshers are mention Below in this Article.
Genpact Recruitment Process 2025 Details :
| Recruitment Authority | Genpact |
| Website | https://www.genpact.com/ |
| Job Role | Technical Associate – Service Desk |
| Qualification | B.E/B.Tech |
| Experience | Freshers |
| Salary | Best in Industry |
| Job Location | Hyderabad |
| Time | ASAP |
Minimum Qualifications
- Bachelor’s Degree required. Preferably in Computer Science, Information Systems, or related field.
- Strong domain knowledge and technical orientation.
- •Knowledge of OS, MDM and Office Issues.
Preferred Qualifications/ Skills
- Customer Service and Problem-Solving attitude.
- Good communications skills in English.
- Should be able to deliver on tight timelines.
Responsibilities
- Handle the issues/request reported through various ticketing tool within agreed SLA’s
- Should handle Voice and Non-Voice tickets simultaneously.
- Responsible for executive leadership and Board members IT support.
- Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners.
- Troubleshoots and resolves minor wireless, network, switch, or printer issues; escalates major issues (wireless, network, etc.) to information technology (IT) infrastructure technical teams
- Working knowledge of PC/LAN application software including Office 365 and Internet browsers (Internet Explorer, Chrome, Safari)
- Set up and configure computer systems.
- Troubleshooting issues related to MDM, OS, Standard Office Suite, and Browsers.
- Second level support to Desktops, Laptops, Thin Clients, Printers, Scanners and Multi-Function Devices.
- Trouble shooting issues related to business specific applications.
- User provisioning of various business applications(ERP)
- Support New Transitions, Ramp Up’s/Down’s, Business migrations/Site Consolidations Projects.
- Support Infra Projects (Refresh/Upgradations/Migrations/New Technology Rollout)
- Knowledge Management – Ensure the Knowledge Articles are used on all issues.
- Provide Hands and Feet support to other IT Teams for any scheduled activities.
- Install and configure computer hardware, operating systems, and applications.
How to apply for Genpact Off Campus Drive 2025 ?
All Interested and eligible candidates can apply for Genpact Recruitment 2025 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
Also Apply in other Wipro off Campus drive 2024 : Click here
About Company
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.