Wipro Recruitment Process 2025 : Hiring for Freshers as Desktop Support Administrator

Wipro Recruitment Process 2025 : Hiring for Freshers as Desktop Support Administrator | Registration Link Available

Wipro Recruitment Process 2025 : Wipro Hiring role of Desktop Support Administrator – L1. Freshers Candidate are Also Apply. Wipro Recruitment 2025 Candidates With Bacholer’s Degree Qualification can apply for this Position. Candidates looking for Jobs in Across India can utilized for this opportunity. All Interested and eligible candidates can apply as soon as Possible. More Details about Wipro Off Campus Drive 2025 are given Below.

Wipro Recruitment Process 2025 Details :

Company NameWipro
Websitehttps://wipro.com/
Job RoleDesktop Support Administrator – L1
QualificationBacholer’s Degree
Batch2023/2024
ExperienceFreshers
SalaryBest in Industry
Job LocationAcross India
Last DateASAP

Responsibilities of the Candidate:

  • Ensure timely response of all the tickets raised by the client end user
  • Service requests solutioning by maintaining quality parameters
  • Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep
  • Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
  • Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
  • Provide an acceptance and immediate resolution to the high priority tickets/ service
  • Installing and configuring software/ hardware requirements based on service requests
  • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
  • Provide application/ user access as per client requirements and requests to ensure timely solutioning
  • Track all the tickets from acceptance to resolution stage as per the resolution time defined     by the customer
  • Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
  • Coordinate with on-site team for complex problem resolution and ensure timely client servicing
  • Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manne

How to apply Wipro Recruitment 2025 ?

All interested and eligible candidates can apply Wipro Off Campus Drive 2025 for Freshers drive by following link  as soon as possible.

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Apply Link : Click Here To Apply

Also Apply in Zoho Off Campus Drive 2025 : Click here

About Company :

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 240,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 243,000 dedicated employees serving clients across six continents.